Shop GE PYE23PSDSS Profile 23.1 Cu. Ft. Stainless Steel Counter Depth French Door Refrigerator - Energy Star

Description

GE Profile PYE23PSDSS 36" 23.1 cu. ft. French Door Refrigerator in Stainless Steel

Features

• Spillproof Glass Shelves
• Gallon Door Storage
• Humidity Controlled Crispers
• Drop-Down Tray
• TurboCool Setting

Customer Reviews

Would give this beautiful refrigerator -5 if I could-I am so disappointed in GE
A Grateful Heart

Purchased this refrigerator on Christmas Day, not my choice of a present but a necessity. It was delivered on 1-6-14. Had it 2 months and had to throw all my food in the trash due to problems that the repairman couldn't find. My first warning of trouble was constant running around the clock of the compressor (which did get hot-fire hazard?). Called GE. I was told to unplug it for about a minute, then plug it in again (to set the sensors) - didn't work. Called GE again. Appointment for a repairman to come out was made. Repairman never showed up because he just works on commercial refrigeration, not residential. No one bothered to call to set another appointment. Called GE again. This repairman did show up, worked on it for 2 hours and ran all the diagnostics with no problem showing up. Was told to wait 24 hours to see if it would fix itself - it didn't. Called GE again. Now it's Friday afternoon, and of course no one works on the weekend. I was told I'd have to wait 24-48 hours to find out what would be done next. I didn't realize the temperature in both freezer and refrigerator were dropping to an unsafe level. So, I lost several hundred dollars worth of food. My goal is to get this appliance out of my home, don't want the same model replacement, and at this point don't want another GE. The funny thing is I've had GE appliances during the last 55 years of marriage and never had a problem. I think this model needs to be recalled. The next one I pick will be plain, no fancy ice making or water in the door. Just more to break down. When I hear what will happen next, I will post it. Hopefully it will be good news.

Whole family is enjoying the product.
Lisa Volmar

Great for a counter depth product. Shows fingerprints but no worse than most stainless steel and very easy to clean. Water dispenser drips a little the first day but then stops as their documentation states. Loaded family pics on the screen. Does not make a ton of ice but can store extra ice in the small freezer drawer for back up use. Very easy to see what we have. Freezer stored more than expected for counterdepth refrig.

Far from perfect
Boater Dave

Downgrading to 1 star. They sent a repairman who ran diagnostics, but did nothing. He told me to unplug it when it acts up and plug it back in again. I have set another appointment for repair. I do not think I should have to unplug it every few days for it to work right. It needs to be fixed.It works fine as a fridge, but has many shortcomings. Aggravating to say the least, but for some reason, after a few days, it just will not dispense water and needs to be unplugged. Sort of like a reboot, I guess. The auto fill is hit or miss. It has never overfilled, but the same glass will be filled to different levels on subsequent runs. I also do not like the bottom tray. I do not like that I have to open both doors to pull it out. The freezer seemed large until I tried to put food in it, then it became apparent that the odd shape of the lower drawer limited its usefulness.

GE Customer Service is horrible.
Carlos

Refrigerator stopped cooling after 6 months of use. Unit still under warranty but GE Customer Service is horrible. Will not work with you to resolve the problem. So far, 9 days without a working fridge. Tech said that the fans on these units are all failing and that they can't stock enough to perform all the repairs.And this not even considering the annoyance of the leaking water dispenser.Total lack of quality, both on product and service.