Description
Refrigerators
Features
- Spill Proof Glass Shelves
- Humidity Controlled Crispers
- Power Freeze/Cool
- Ice Maker
- Internal Water Filter
Customer Reviews
Poor qualiityJK
I ordered a set of stainless steel Samsung appliances from Home Depot. What a mistake! Two of the four appliances do not work. The freezer door on the refrigerator broke after two weeks. I woke up Sunday morning to find water all over my kitchen floor and the food in my freezer unthawed. The dishwasher doesn't clean the dishes. My 13 year old Kenmore cleaned ten times better. It leaves food on all my dishes and glasses. I have to clean my dishes by hand and use the dishwasher as a drying rack. What about Samsung customer service, you might ask? The absolute worst customer service I have ever dealt with from any company in my life. For starters, they tried to make an appointment with a company that no longer services Samsung products. If I had not followed up with the service company, I would still be waiting for a phone call. They do not take Samsung tickets, but Samsung competence did not realize this. This was only my beginning with customer service. Promised follow up phone calls from Samsung, never happened. I will stop here before this becomes a book. I will just say that I will be without a freezer for at least two weeks, and it will be three weeks before they look at my dishwasher. My advice, keep away from all Samsung products at all cost, and as for Home Depot, I received very little help. In the future, I will give all my business to Lowes or Menards.
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