Wednesday, September 24, 2014

Electrolux EI23BC30KS IQ-Touch 22.6 Cu. Ft. Stainless Steel Counter Depth French Door Refrigerator - Energy Star






Description


Sliding SpillSafe Glass Shelves- Designed to keep spills contained, making cleanup easy.
Luxury-Glide Freezer Drawers- Glide out smoothly and fully extend, giving you easy access to whats inside.
Alarm System- Notifies you if there's been a power failure, if a door stays open longer than five minutes and if the interior temperature of the refrigerator ever rises above 56 degrees for more than 20 minutes.
ENERGY STAR
Signature Soft-Arc Door and Handle Design
Full-Extension Freezer Baskets
Sabbath Mode (Star-K Certified)
Platinum Star Warranty- Guaranteed performance provides peace of mind and service from our national network of authorized independent service professionals.
Freezer Capacity (Cu. Ft.): 6.93.
Freezer Shelf Area (Sq. Ft.): 5.35.
Fresh Food Capacity (Cu. Ft.): 15.62.
Fresh Food Shelf Area (Sq. Ft.): 19.53.
Capacity (Cu. Ft.): 22.6.
Total Shelf Area (Sq. Ft.): 24.88.
Height: 70".
Width: 36".
Depth (with Door 90 Open): 42-9/16".
Depth (with Drawer Fully Extended): 45-7/8".
Counter-Depth: Yes.
Door Hinge Covers: Hidden.
ITEM IS DELIVERED VIA CURBSIDE RESIDENTIAL DELIVERY - SEE STORE POLICIES FOR MORE DETAILS

Features


  • Cool Zone Drawer
  • SpillSafe Glass Shelves
  • IQ-Touch Controls
  • PureAdvantage Filtration

Customer Reviews


5 out of 5 stars Great Looking; Easy to Use
NAM

I posted this review for our fridge, the model number of which is no longer on Amazon (EI23BC36...). This is a repost with update. Original review was October 2012.My family recently did a complete kitchen gut renovation and although the contractor purchased all the appliances directly, not through Amazon, we want to share our thoughts now that we have lived with them for over 6 months. See our other reviews for the other products.BACKGROUNDThis is the final in our series of kitchen appliance reviews from the remodel. In some ways we spent more time looking at fridges than at anything else. Every fridge seems to offer just a slightly different set of features and it was difficult to judge in advance what set would make us happiest. In looking we found that fridges can fall into 4 categories:- Really really expensive (eg Sub Zero and similar at above $5,000). We came to the opinion that you are paying for the brand and brand alone with these. They did not offer more or better features and our friends who have them do not give them exceptional reviews. I suppose if you plan on selling your home and need to say it has Sub Zero or Liebherr, then the value is worth the price. Otherwise it is not.- Mid range ($2,000 to $4,000 approx). Most, not all but most, in this group seem to be the high end of the mass market brands and it was here that we found fridges that had the most thought put into design and functionality. We chose the Electrolux because the features and design worked for us but we suspect that if you end up with another one in this range that works for you in terms of looks and functionality that you will be equally impressed that the designers have put good thought into their designs.- Low end, mass market (under $2,000). Here we found a lot of GE's and similar brands that probably have all the reliability you need but few features and just don't look as good.- Eurotrash Pretenders (under $2,500). This is the category to be careful of. We almost fell into here based on finding fridges that looked great, seemed to have good feature sets but were flimsy and poorly made. I say "Euro" based on what they seemed to be designed to look like, but the worst offender seemed to be Fisher Paykel which I believe is a Kiwi brand. Be very very careful if you are buying something that seems too good to be true - a fridge is not where you want to find out that you've bought something that looks good but works poorly.So we ended up in the "mid range" and are very happy. It worked out well for us. The details that we believe to be salient on this unit are:THE GOOD- Looks great. At counter depth and in stainless steel, plus the exterior design elements that are not overly "faux-commercial" all look great.- Fit and finish are strong. The doors line up, open and close without hitch, etc. And this is not small thing. Take a look in the showrooms for all the french-door fridges where the two doors are not exactly at the same level. Every Samsung we saw in every showroom had misaligned doors.- Easy to clean.- Easy to customize shelf levels.- It is so amazingly quiet. Sometimes we are not even certain it is on.Note that we selected the version without the door dispensing ice and water. We did so based on looks alone as we wanted the cleaner lines of not having that functionality. But in doing so we also gained quite a bit of interior space.THE BAD- Easily smudges on the stainless steel front. They are easy to clean off but look unsightly until you clean them up.- Ice can and does fall behind the freezer drawer causing the freezer door to fail to close, and if the ice is of just the right size the door will close enough that the alarm won't go off but not enough to keep the freezer frozen. It happened to us.- The water and air filter replacements are expensive. If, like us, you use the water filter only for ice, the expense of replacing a filter at the recommended 6 months seems onerous.SPECIAL NOTES1. Don't let the ice bucket get over filled. Just turn on the lever to make ice when you are almost out and turn it off the next day. For us we turn it on about once a week and it works fine and we therefore do not have ice falling behind the drawer.2. Don't overstuff the freezer, for the same reason of the door not closing fully.3. We run both the fridge and freezer at 2 degrees above the recommended level mostly just to save a few cents on energy cost but we find that everything is a fine temperature.COMMENTS TO OTHER REVIEWSThere seem to be several comments related to the ice maker and to noise. We have not experienced any noise at all other than the ice falling from the maker to the bucket.We have also had nothing but good results with the chill drawer, though perhaps because we run the fridge 2 degrees warmer than recommended.UPDATES JUNE 2013:The fridge is working really well. Overall we are very pleased. We are especially pleased with how easy it is to clean and how durable it is. Our only quibbles are:- The only area that is difficult to get to to clean is the back of the freezer section and things seem to collect back there.- The plastic molding on the top of the freezer door is cracking. Not sure if we will replace it (the molding) or try to repair it. Not a huge deal but a bit of a pain. Read more ›

2 out of 5 stars Nice design, poor quality
Blaine Lilly

This is a very well designed and well thought out refrigerator. Without question, the nicest fridge I've ever owned.... with one problem. This unit was shipped from the factory with a non-functioning ice maker. After a month of trying to get it fixed, we're shipping it back to Mexico tomorrow. There's really no excuse for a company with a reputation like Electrolux to ship products that don't work. Too bad - we really like the design. But we'll be looking elsewhere now.

1 out of 5 stars No appliance repair company can fix it!!
Jean Roscoe

I've had my Electrolux refrigerator for 7 years and have had 4 different repairs on the ice machine in the refrigerator/top. After another call to Electrolux today they cannot find anyone who will come out and fix it! The agreed to pay for the repair but no repair company will fix it! I live 1/2 hour from Seattle area and 15 min from Everett are and they can't help me. What does this say about the Electrolux product?

1 out of 5 stars Worst product and service from Electrolux ever experienced
DB

This refrigerator has not worked from the first few days and more went wrong every few days after and a month later it is still not working. In short after many hours on the phone and broken promises from Electrolux it still does not work and is awaiting yet another service call. If you want the details read on if not just avoid the company and especially this product at all costs! At first it was not cooling the refrigerator above mid 40's to 50's then after the first service call it cooled a few degrees better then the ice maker stopped. It took several calls to Electrolux to even get a company that would still service it - then the companies all had very bad ratings. The second service call they found the master board was being hit by the fan so they ordered a new one. Now starting week three and being forced to by another small emergency refrigerator the service company said the company didn't send the part and notified them the part was on national back order and did not have a date of when it would be available. When I called Electrolux again they said they would ship the part overnight but since it was Thursday it would not be guaranteed until the next Monday (now into week four). It never arrived and on Tuesday after 2 hours on the phone and refusing to replace the defective refrigerator they finally promised again to locate the part and expedite the shipping. The part did arrive Wednesday and now the service company will not come until Friday and who knows if that will even fix it since the both the service company and Electrolux are both incompetent. I have purchased many appliances and refrigerators or the years for my personal residences and rental units I own and this is the absolutely the worst product and service I have ever experienced. So avoid this product and brand at all costs!

5 out of 5 stars Very nice
Kennet M. Weiss

Just what we wanted - no ice/water in door because we did not want a 2nd ice maker. Show fingerprints but that's to be expected.



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