Description
Counter Depth Side by Side Refrigerator with Dispenser - KSCS25FV
Features
Customer Reviews
Worst appliance nightmareAnthony Mitchell
We have now received FOUR units in a row of this model in stainless steel over the past 15 months or so and the problems, all being manufacturing defects, have ranged from a warped cabinet/door, a unit that leaked an extensive amount of water on our kitchen's new hardwood floors that came from inside the refrigerator (not the water line or dispenser) and was a mystery that was never solved but caused severe floor damage, one had a broken compressor that made squealing/whistling noises on delivery but took months of service calls to diagnose and replace (was told it would've been about $800 if not under warranty...and this last one sounds like it's going out as well and will not maintain normal temperatures...just a few weeks into it), temperature and display controls that are broken upon delivery, one had rust on the stainless freezer door upon unpacking it, numerous cosmetic defects on delivery - esp with dispenser plastic, ice and water buildup in the freezer that had numerous repair calls but could never be resolved even after replacing the freezer door, and an annoying habit with one of the units going into defrost mode up to five times a day. When the units were working properly, it has the loudest compressor of any refrigerator I've ever heard. This has been the worst product I've ever purchased and KitchenAid (Whirlpool) has been an absolute pain to deal with, using stall tactics that would try anyone's patience. Please be aware this is very likely essentially the same refrigerator as the similar Jenn-Air, Whirlpool and Maytag counter-depth refrigerators, since Whirlpool makes them all.
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